The 6 benefits of Managed Services

We all know that having insurance can help you live your life with less worry. Knowing that if you have an issue, you would receive assistance provides you the security to recover faster from unexpected problems.

Have you ever been on the road, excited to be traveling towards your destination when all sudden your car stops working? Suddenly you are out in the middle of nowhere with your car parked on the side of the road, and all excitement seems to fade away since you can’t move towards your destination. While all hope seems to be lost, your insurance company provides support so that you can get off the side of the road, get your vehicle repaired, and get back to travelling to your destination.

Now imagine a similar situation with your GIS; your team is working on an important project when all the sudden your system is no longer working as expected. Your team is relatively small and may not have the right expertise to get the system back on track. This is where Avineon can act as your insurance and make sure the things are working again as they should.

Does your organization require security for fast recovery of your GIS? Below are 6 benefits of Avineon’s Managed Services.

1. Our team knows your system

   The Avineon team ensures we know the unique details of your GIS. Just running a nonspecific checklist is not enough. Our team builds a relationship with your GIS team and will understand the nuances of your particular system.

2. Our team knows your organization
   Personal relationships are important to Avineon. Our team likes to know who you are and how to best work with your organization. By knowing your organization and business processes, we can better serve your business and find the appropriate solutions in a timely fashion.
   

2. Quick responses
   You will not have to wait long for a response from our team. Our electronic help desk provides you seamless access to our team. We will acknowledge issues as they are reported and work as quickly as we can to get you back up and running. Your organization will receive the help you need and your GIS will be back up in no time providing you the security you need.

4. Support in ArcGIS Server/Enterprise, Pro, and Desktop
   The Avineon team has the expertise and knowledge in ArcGIS Pro, Desktop, and Server/Enterprise. With years of experience, our team is trained to troubleshoot and find your issues aided by our knowledge of your unique system and environment.

5. Support in databases
   Does your organization require help with setting up a new GIS database, or perhaps the migration of an existing GIS database? Many of our plans can help you move forward with your GIS databases by providing perfectly tailored support that fits your organization’s needs.

6. Get the most out of your GIS team
   While our team takes care of all your technical needs, your in-house GIS team can focus on what they do best, whether that is mapping parcels, creating and managing NG911 data, or providing GIS data to clients. Your team can focus on their talents and skills, and the Avineon team will take care of the rest.

Did our 6 benefits of Managed Services spark an interest in getting the best out of your organization’s GIS? If so, please contact Wendy Peloquin or Tyler Prahl today for more information. They will help you find the perfect services tailored towards your organization’s needs. See below for locations and contact details. 

Southeast and Northeast Account Manager 

Wendy Peloquin, GISP

Business Development Manager

Commercial Systems

wpeloquin@avineon.com

(o) 1-727-382-0796

Midwest and West Account Manager

Tyler Prahl

Business Development Manager

Commercial Systems

tprahl@avineon.com