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Our Technical Support team is here to help organizations struggling with limited staff capacity, in-house expertise, and budget constraints. Our Managed Services is your "insurance" for Desktop, Database, Enterprise, and ArcGIS Online support.
Do you have limited staff capacity? Don't panic! Avineon's Managed Services are the solution to your challenge.
Imagine this: you're facing a staffing shortage, limited expertise, or your organization has new priorities that are taking time away from your staff’s typical day to day duties to keep your GIS system up and running. With Avineon's Managed Services on your side, you will have access to our team’s knowledge and skills. Our team of GIS experts are there to help you maximize your budget with flexible Support options.
Think of Avineon's Managed Services as an insurance policy for your GIS. It's there to protect you and ensure your data is always accessible.
We offer subscriptions tailored to perfectly fit your organization. We're committed to providing you with the technical GIS support you need to keep your projects running smoothly. We can adjust our offering to your needs in terms of staff and services in a very flexible way.
Our Technical Support team is here to help you with a wide range of desktop, database, Enterprise, and ArcGIS Online issues. Whether you have a minor question about your software or need assistance with complex tasks like database optimization or user access management, we've got you covered. We will also provide up to one upgrade per year of your GIS software to ensure you are maximizing your Esri investment.
Ad Hoc Support:
Avineon's team of experts is available to assist you with your needs on an on-demand basis. Request a specific service, and we'll make sure a qualified Avineon team member is assigned to the task.
Spatial Intelligence Management:
Our team of industry veterans provide the expertise to elevate your Spatial Intelligence operations, whether you're starting fresh or looking to optimize existing workflows. Through collaborative planning and in-depth understanding of your goals, we'll guide you to achieve your full GIS potential.
Regular Maintenance and System Upgrades:
Outdated GIS components can lead to inefficiencies, compatibility issues, and security vulnerabilities. Avineon provides comprehensive maintenance and upgrade services for software, applications, and data, keeping your system secure and functioning at its best.
GIS Department Management
Avineon can build or take over your GIS Department and operations, driving them forward from a position of deep industry knowledge and staff expertise.
Our Managed Services can be customized to fit the unique needs of your organization. Avineon also offers several products to help accelerate your adoption and get the best out of your GIS.
An ArcGIS Pro add-in tool designed to meet the NENA standard NG911 GIS Data Model. It fully supports creating compliant data that is needed for addressing and emergency response workflows.
A configurable web map designed to support the publishing of standard public data, tax information, and ownership records.
A software as a service (SaaS) solution for ArcGIS Online. Making it possible to back up your Web Maps, Applications, and Hosted Feature Services in the cloud. Never lose your data again.
